Frequently Asked Questions

The Sleepr Wristband is made for deep sleepers and anyone who struggles to wake up with regular sound alarms or light clocks. It delivers a strong vibration that’s powerful enough to wake even the heaviest sleepers. In a test with over 500 users, 99% said they woke up on time within a 14-day period. Many people have had great results with it!

No. It won’t wake your partner, kids, or anyone else nearby. It’s designed to be very quiet, making it perfect for shared rooms or quiet environments.

Not at all. The wristband is simple to set up and ready to use in just a minute. You can also visit our How It Works page for a full step-by-step tutorial that walks you through everything.

Yes. The wristband is made from soft, lightweight silicone that feels smooth against the skin. Most users say they forget they’re even wearing it after a few nights. It’s adjustable to fit all wrist sizes securely without feeling tight or bulky.

The battery lasts up to 14 days on a single charge, depending on use. Recharging is quick and simple with the included USB plug.

Shipping and Returns

No. It won’t wake your partner, kids, or anyone else nearby. It’s designed to be very quiet, making it perfect for shared rooms or quiet environments.

Shipping times vary depending on your country.

You can check our Shipping Policy for estimated delivery times.

Once your order has been shipped, you’ll receive a confirmation email with your tracking information.

After your order is shipped, you’ll receive an email containing your tracking number.

You can use this link to track the status of your delivery directly through our website.


You may return your Sleepr product within 100 days of delivery for a full refund or exchange.

Returned items must be unused, in their original packaging, and accompanied by proof of purchase.

Shipping costs for returns are the customer’s responsibility.

Please refer to our Return Policy for full details.

If your order arrives damaged or defective, please contact our support team as soon as possible at support@hellosleepr.com.

We’ll provide detailed instructions for returning the item and arrange a replacement or refund as quickly as possible.

Other questions

If you wish to cancel or make changes to your order, please contact our support team as soon as possible at support@hellosleepr.com.

We begin processing orders quickly after they’re placed, so while we’ll do our best to accommodate your request, we cannot guarantee that a cancellation or modification will be possible once your order has been processed or shipped.

Address changes are possible shortly after placing your order.

Please contact us at support@hellosleepr.com as soon as possible if you need to update your delivery information.

Since we process and ship orders quickly, changes can only be made before the order has been dispatched.

Shipping times vary depending on your country.

You can check our Shipping Policy for estimated delivery times.

Once your order has been shipped, you’ll receive a confirmation email with your tracking information.

After your order is shipped, you’ll receive an email containing your tracking number.

You can use this link to track the status of your delivery directly through our website.

Our support team is available daily from 8:00 AM to 6:00 PM.
We typically respond to all inquiries within 24 hours.