Shipping policy
At Sleepr, we aim to provide fast, reliable, and transparent shipping to all our customers worldwide. Every order is handled with care to ensure you receive your Sleepr band as quickly as possible.
Order Processing
All orders are processed within 24 hours. Each item is carefully inspected and prepared before shipment to guarantee quality and full functionality upon arrival.
Delivery Times (Business Days)
- USA: 4–7 days
- Canada: 5–10 days
- Worldwide: 7–12 days
Once your order is shipped, you’ll receive an email with a tracking number so you can follow your delivery in real time.
Please note that delivery times do not include possible delays caused by customs or peak seasonal periods (such as Black Friday, Christmas, or New Year).
Shipping Costs
We currently offer free tracked shipping on all orders, regardless of destination or order amount.
Order Changes and Cancellations
If you need to modify or cancel your order, please contact us as soon as possible at support@hellosleepr.com
We’ll do our best to accommodate your request, but please note that packing and processing begin shortly after an order is placed.
Returns
If you need to make a return, our support team will assist you for a hassle-free experience. Your satisfaction is our priority. To start a return, contact us at support@hellosleepr.com
Contact
If your order hasn’t arrived within the estimated delivery time or if you have any questions, please reach out to us at support@hellosleepr.com Our customer service team responds within 24 hours, Monday to Friday.
